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Leasing a Home

New Home Purchase

Get the Mortgage You Deserve

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Consult With Our Loan Officer 

First, we’ll get you on the phone with one of our licensed loan officers. They’ll ask you some basic questions to find out what you’re looking for. From there, they’ll determine the best path for you to take, whether that’s a pre-qualification, pre-approval, or mortgage application. Consult a Loan Officer 

Get Octane® Access

Once we’ve connected you with a loan officer, they will email you a link to register your account and get Octane access. What’s Octane? Octane is our home loan platform that makes the process faster and easier.

Find Your Home

Time to get shopping. If you’ve already begun your home search, great. If not, this is the perfect time to get started and find the home that’s right for you. If you need help finding a real estate agent, we can connect you with one of our preferred partners.

Create an Action Plan With Us

Whether you need help negotiating a mortgage or buying a new home, Chen & Associates Mortgage can manage all your mortgage needs. My services will take the complications out of the process. You’ll be surprised by how easy your life becomes once we work together— contact me and find out how my services can help.

Complete Your To-Do List

Octane generates a personalized to-do list of all the remaining documents we’ll need from you. Don’t have everything all at once? No worries. You can sign into Octane and upload or e-sign your documents at your own pace. It’s secure and paperless so you can be confident that what’s private stays private.


Sit tight as we perform rigorous checks to ensure you’re getting the best loan possible. Throughout the processing phase, you’ll be able to see your loan activity in Octane in real time. We’ll keep you up to date on where your loan is in the process every step of the way.


You’ll see an estimated closing date in Octane so you can prepare accordingly. Octane will also generate your closing documents so you can review them at your convenience. Don’t worry about bringing them to the closing table—your settlement agent will handle that.

Welcome Home

Congratulations! Time to move in and make your new house a home! Time to move in and start unpacking. We’re so glad you chose Chen & Associates Mortgage Team for your home financing needs. But it doesn’t have to end here. If you or anyone you know needs a mortgage lender in the future, you know who to call!

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